Standing up a 24/7 Cybersecurity CoE for a Fortune 500 financial services firm.
A multi-region SOC built from the ground up in eleven weeks. Tiered analyst pods, follow-the-sun coverage, and a co-developed runbook automation layer that absorbed forty percent of L1 triage volume.
What the client was up against.
The client needed round-the-clock security operations across three time zones but had no in-house analyst depth. Existing MSSPs delivered alerts, not analysis — and runbook execution was eating senior engineers' time.
How tekfortune ran the engagement.
We assembled tiered analyst pods (L1/L2/L3) across Noida, Frisco, and New Jersey for true follow-the-sun coverage. tekfortune's runbook automation layer was co-developed with the client's CoE, absorbing the most repetitive triage tasks. A single tekfortune owner accountable for service quality across the engagement.
What landed.
Forty percent reduction in L1 triage cost. Mean time-to-detect under nine minutes across all three regions. The CoE has run for fourteen months without a coverage gap. The client has since extended scope to threat hunting and IR engagements.
They built our SOC from blueprint to follow-the-sun in eleven weeks. Eleven. And it's been running cleanly ever since.
Related capabilities.
The tekfortune solutions that did the work.
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